Terms and Conditions.


“The Artist” refers to the customer or recipient. “CIGM” refers to Chitty Industrial Groove and Metal LTD.

100 CD Bundle Terms and Conditions

The service and/or product will be referred to as “100 CD Bundle” 

All information must be handled via e-mail. If terms are agreed between The Artist and CIGM, this should be reiterated through e-mail. 

All relevant information and data including music, images, files and any other information required to make the 100 CD Bundle, must be submitted via The Artist. This information is considered to be correct and approved by The Artist to begin the manufacturing and design process. This will begin at the point the invoice is paid, and The Artist acknowledges that delay to payment or information required to produce the 100 CD Bundle, may result in changes to delivery dates and times.

As the items are personalised, once the manufacture and design process is in motion, all sales will be final. 

The Artist agrees that if additional information is required to complete an order, they respond in a timely manner. The Artist acknowledges that if information is not supplied in a timely manner or incomplete, it may affect delivery dates and times. CIGM also commits to replying and responding to requests in a timely manner. 

If the 100 CD Bundle delivered to a music venue, if The Artist is not present, then staff, band member or a trusted individual of The Artist must be available to take the delivery. CIGM is not liable for damage or loss of the 100 CD Bundle while at the venue or in transit. This also applies to home or business delivery locations. 

Delivery destination may be changed before send off, as long as it is within UK borders. Any additional charge will be the responsibility of The Artist if outside the UK area. 

All efforts will be made to ensure that CD’s are in working order and are quality checked, however in the event that there is fault with a number of CD’s at the point of manufacture, replacements can be sent out, dependant on testing for faults by CIGM. 

For non-faulty, working CDs, or post-manufacture damaged CDs, The Artist agrees to pay for costs associated with the returns and testing. 

All material sent by The Artist, including images, logos, music, and all material that could be considered intellectual property; The Artist either holds exclusive copyright, or have the explicit permission of all artists and copyright holders for use commercially, and give CIGM the permission to reproduce/copy/duplicate said intellectual property, for the practical purposes of completing the 100 CD Bundle. 

The Artist assumes all liability for any claims of copyright on material supplied to CIGM. All material will be accepted on good faith, as the property of The Artist. 

For the purposes of promotion, images of the final product may be used to promote the CIGM for marketing purposes. 

In terms of delivery, Parcelforce or a company of better or equal reputation will be used for delivery. This shall be part of the cost and of not additional charge. In the case that a client is not based in the UK or requires delivery outside the UK, The Artist will be liable for the full cost of delivery, of which will be invoiced to The Artist, separate and addition to the cost of the 100 CD Bundle.

Delivery will be made by DPD or a delivery company of equal or grater reputation. The delivery will be made as stated on the particular bundle (rush or regular). This shall be included in the cost of the 100 CD Bundle.

If there are misprints on the 100 CD bundle that are the fault of CIGM (EG phone numbers/social media addresses/qr code links, etc,) that are different than information supplied or approved by The Artist, on receipt of mis-printed merchandise, CIGM will replace said items at no additional cost to The Artist.

CIGM only accepts the cost of delivery for items included in the 100 CD bundle, in the case of returns of faulty merchandise. Any other delivered items sent by The Artist will be at the cost of The Artist and may be refused at point of delivery. In terms of returns and reimbursement to artist for delivery cost will be equal to the cost of which the 100 CD bundle was sent out originally. If delivered by private courier, the price will revert to the cost of a 2.6kg package 25cm x 35cm x 16cm parcel on 48hrs via the DPD or exceeding no more than £15 (whichever is cheapest). If multiple deliveries exceed this amount, the cost shall fall upon The Artist.

CIGM agrees to keep any personal data secure, and will not share with any 3rd party, without explicit permission of The Artist. Personal information will not be used in any-way that could be considered disingenuous in regards to personal privacy. Information will not be used anonymously for any purpose. 

Personal information will only be used for the practical purposes of completing the order, and maintaining communication. 

CIGM holds the right to cancel an order at any time, for any reason.

CIGM hold the right to change this agreement at any time and for any reason.